Does a returns page really affect payment gateway approval?

Yes. Reviewers check for published terms, privacy, returns, shipping and contact details before they enable live payments.

Can I say no returns?

Only within what your local consumer law allows, and never for a faulty or misdescribed item. A blanket no returns line will also cost you sales and gateway approval.

How do I refund a cash on delivery order?

By bank transfer or wallet to an account in the buyer's name, after the item is back and inspected. Say this in the policy so it is not a surprise.

Where do I put the policy on a WooCommerce or Shopify store?

Create it as a normal page, then link it in the footer menu and in the checkout settings. PikyHost can set this up as part of an e-commerce project .

How do I handle returns and refunds in my store? – E-commerce Stores

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How do I handle returns and refunds in my store? – E-commerce Stores | PikyHost

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Guides and answers from our Support Experts

Digitizing Your Business Growth

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Guides and answers from our Support Experts